GDPR Compliance Statement
Last updated: October 25, 2025
Our Commitment
At Skyp LLC, we take your privacy seriously. We are fully committed to complying with the General Data Protection Regulation (GDPR) and ensuring that your personal data is processed lawfully, fairly, and transparently.
Data Controller: Skyp LLC
Location: United States
Contact: privacy@skyp.ai
Your GDPR Rights
Under the GDPR, you have the following rights regarding your personal data:
Right of Access
View and download all your personal data we hold about you
Right to Rectification
Correct any inaccurate or incomplete personal information
Right to Erasure
Request deletion of your account and all associated data
Right to Data Portability
Export your data in JSON, CSV, or ZIP format
Right to Restrict Processing
Limit how we process your data in certain circumstances
Right to Object
Object to certain types of data processing
How to Exercise Your Rights
Self-Service (Recommended)
- Log into your Skyp account
- Navigate to Account Settings
- Visit the Privacy Dashboard
- Manage your data, download information, or delete your account
Contact Us
If you need assistance or have specific requests, you can contact us:
- Email: privacy@skyp.ai
- Data Protection Officer: dpo@skyp.ai
- Response Time: We will respond to your request within 30 days
Note: To protect your privacy, we may need to verify your identity before processing certain requests.
Data Processing Principles
We process your data according to these GDPR principles:
- Lawfulness, Fairness, and Transparency: We process data legally and tell you what we're doing
- Purpose Limitation: We only use data for the specific purposes we've told you about
- Data Minimization: We only collect data that's necessary for our services
- Accuracy: We keep your data accurate and up to date
- Storage Limitation: We don't keep data longer than necessary
- Integrity and Confidentiality: We protect your data with appropriate security measures
- Accountability: We can demonstrate our compliance with these principles
Legal Basis for Processing
We process your personal data based on:
- Contract Performance: Processing necessary to provide our services
- Legitimate Interests: Improving our platform, security, and fraud prevention
- Consent: For marketing communications and non-essential cookies
- Legal Obligations: Compliance with applicable laws and regulations
International Data Transfers
Skyp LLC is based in the United States. If you're located in the European Economic Area (EEA), your data may be transferred to and processed in the United States in accordance with EU data protection requirements.
We ensure adequate protection through:
- Standard Contractual Clauses (SCCs) with service providers
- Adequacy decisions where applicable
- Additional technical and organizational safeguards
Data Breach Notification
In the unlikely event of a personal data breach, we will:
- Notify affected users within 72 hours as required by GDPR
- Report the breach to relevant supervisory authorities
- Provide clear information about the breach and remediation steps
- Take immediate action to contain and mitigate the breach
File a Complaint
If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection authority.
For EEA residents, you can find your data protection authority at: EDPB Member List
Related Policies
For more detailed information about our data practices, please see:
- Privacy Policy - Complete privacy policy with detailed information
- Cookie Policy - Information about cookies and tracking technologies
- Terms of Service - Terms and conditions for using our platform
Questions?
If you have any questions about GDPR compliance or our data practices, we're here to help:
General Privacy Inquiries
privacy@skyp.ai
Data Protection Officer
dpo@skyp.ai
Mailing Address
Skyp LLC
2261 Market Street STE 85950
San Francisco, CA 94114
United States of America